John Diedrichs - Hamilton Ohio10/31/2011
My original transmission that was repaired developed a major problem. I spoke to Jerry at the Fairfield location, made arrangements to have the vehicle inspected, only to find that the transmission would have to be rebuilt. I was treated with utmost respect, and professionalism. Being in the customer service business myself, I find it refreshing to work with others that value delivering top notch customer service! Kudos to Joe, Jerry and Mike for a job well done!